Policy Manager Console shows "Unknown" DeepGuard status (Overall protection) for F-Secure Client Sec

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee

Issue:

The DeepGuard status of a F-Secure Client Security 14.0x client in Policy Manager in the Overall Protection section, the status is shown as "Unknown".
 

Resolution:

This is a known issue and an upgrade to F-Secure Client Security version 14.10 or newer fixes the issue. The older Client Security 14 do not have the upload of DeepGuard module version to Policy Manager enabled.
 

Article no: 000012983

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