How do I release/transfer an F-Secure Internet Security license from one Windows computer to another

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Customer_CareCustomer_Care Posts: 548 F-Secure Employee
in F-Secure SAFE / Internet Security / Anti-Virus

Issue:

I would like to release or transfer my F-Secure Internet Security license from one Windows computer to another. How do I do this?

Resolution:

If the computer, from which you want to transfer your F-Secure Internet Security license is still working and in use, you can:

  1. Uninstall F-Secure Internet Security via the Windows Control Panel on your computer.
  2. If you are not able to find F-Secure Internet Security from the Control Panel, you may use the Uninstallation tool from this link : https://www.f-secure.com/en/web/home_global/support-tools . Download and run the Uninstallation Tool for Windows. Once the box appears, click Start and then choose 'Select what to remove', and then choose F-Secure Internet Security and click Next to run the uninstallation.
  3.  Install F-Secure Internet Security with your valid license key to another Windows computer from our download page: https://www.f-secure.com/en/web/home_global/downloads

If the old computer, on which F-Secure Internet Security has been installed, is broken or no longer in use, you can transfer F-Secure Internet Security license to another computer as follows:

  1. Install F-Secure Internet Security on a new computer and follow the installation instructions.
  2. Enter your valid license key when prompted.
  3. Select Re-use license when prompted. This releases all your licenses from your F-Secure Internet Security installations and this current installation consumes the first license.
  4. Allow the installation to complete.
All of your other F-Secure Internet Security installations automatically obtain the available remaining licenses when they are started. If you have F-Secure Internet Security installed on more computers than your current license key allows, the last one to get started will not obtain a license and remain expired. You can uninstall F-Secure Internet Security from this computer.
 

Article no: 000001184

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