This section is archived and will no longer be updated. For the latest articles about F-Secure products and services, go to the new and improved How-tos & FAQs.
I'm a sub-user on F-secure SAFE/TOTAL, and I can't renew
I'm a sub-user on My F-secure account, I cannot add voucher code/reseller code to the account. There is no place for it. There is no Renew button either.
Only the main account user is able to renew My F-secure account.
Please ask your main account owner to add the code under Subscription > Enter a code. OR, Use the Renew Now button to renew and extend the subscription.
If you want to have your own My F-secure account, you can leave the group:
- Login to My F-Secure (http://www.my.f-secure.com)
- Click on your own profile (a white circle)
- Choose Settings
- Click Leave My F-Secure group
- Click Remove
- Go to https://my.f-secure.com/register
- Enter your details
- Click Accept and create account
Article no: 000006310