How to completely remove FREEDOME (version 2.x) on a Mac
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Khairul_A
Posts: 272 F-Secure Employee
In the event that the normal uninstallation method (drag-and-drop FREEDOME to Trash) does not work, follow the steps below to force start the uninstallation process:
- Log on to your Mac as an Administrator.
- Open Terminal.
- Type in the following command:
sudo /Library/PrivilegedHelperTools/com.f-secure.fsvpn-service-helper.production --uninstall-app, and press Enter. - Type in your Administrator password when asked.
Note: Should the above fail, follow the steps below to manually remove FREEDOME.
1. Go to Finder > Go > Go to folder... and manually remove the following files/folders:
-
/Applications/Freedome.app -
/Library/Application Support/F-Secure/FSFreedome/ -
/Library/Logs/F-Secure/FSFreedome/ -
/Library/FSVpn/production -
/Library/FSVpn/_fsvpn -
/Library/LaunchDaemons/com.f-secure.freedome.uninstall.plist -
/Library/LaunchDaemons/com.f-secure.fspvn-service.production.plist -
/Library/LaunchDaemons/com.f-secure.fspvn-upstream.production.plist -
/Library/LaunchDaemons/com.f-secure.fspvn-service-helper.production.plist -
/Library/PrivilegedHelperTools/com.f-secure.fspvn-service-helper.production -
/Library/LaunchAgents/com.f-secure.freedome.gui.plist -
~/Library/Logs/F-Secure/FSFreedome/ -
/var/db/receipts/com.f-secure.freedome.app.plist -
/var/db/receipts/com.f-secure.freedome.app.bom -
/var/db/receipts/com.f-secure.freedome.fsvpn.plist -
/var/db/receipts/com.f-secure.freedome.fsvpn.bom
2. Remove FREEDOME preferences via Terminal: sudo defaults delete /Library/Preferences/com.f-secure.freedome.plist
3. Remove receipts via Terminal:
-
sudo pkgutil --forget com.f-secure.freedome.app -
sudo pkgutil --forget com.f-secure.freedome.fsvpn
3. Go to Finder > Applications > Utilities > Keychain Access > System and remove Your F-Secure FREEDOME Key entry.
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