How to completely remove FREEDOME (version 2.x) on a Mac

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Khairul_A Posts: 272 F-Secure Employee

In the event that the normal uninstallation method (drag-and-drop FREEDOME to Trash) does not work, follow the steps below to force start the uninstallation process:

  1. Log on to your Mac as an Administrator.
  2. Open Terminal.
  3. Type in the following command: sudo /Library/PrivilegedHelperTools/com.f-secure.fsvpn-service-helper.production --uninstall-app , and press Enter.
  4. Type in your Administrator password when asked.

Note: Should the above fail, follow the steps below to manually remove FREEDOME.

1. Go to Finder > Go > Go to folder... and manually remove the following files/folders:

  • /Applications/
  • /Library/Application Support/F-Secure/FSFreedome/
  • /Library/Logs/F-Secure/FSFreedome/
  • /Library/FSVpn/production
  • /Library/FSVpn/_fsvpn
  • /Library/LaunchDaemons/com.f-secure.freedome.uninstall.plist
  • /Library/LaunchDaemons/com.f-secure.fspvn-service.production.plist
  • /Library/LaunchDaemons/com.f-secure.fspvn-upstream.production.plist
  • /Library/LaunchDaemons/com.f-secure.fspvn-service-helper.production.plist
  • /Library/PrivilegedHelperTools/com.f-secure.fspvn-service-helper.production
  • /Library/LaunchAgents/com.f-secure.freedome.gui.plist
  • ~/Library/Logs/F-Secure/FSFreedome/
  • /var/db/receipts/
  • /var/db/receipts/
  • /var/db/receipts/com.f-secure.freedome.fsvpn.plist
  • /var/db/receipts/

2. Remove FREEDOME preferences via Terminal: sudo defaults delete /Library/Preferences/com.f-secure.freedome.plist

3. Remove receipts via Terminal:

  • sudo pkgutil --forget
  • sudo pkgutil --forget com.f-secure.freedome.fsvpn

3. Go to Finder > Applications > Utilities > Keychain Access > System and remove Your F-Secure FREEDOME Key entry.