Jag har av misstag köpt en ny F-Secure SAFE / TOTAL / ID PROTECTION- prenumeration utanför mitt konto istället för att förnya mitt befintliga My F-Secure konto. Vad ska jag göra?

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Jag har av misstag köpt en ny F-Secure SAFE / TOTAL / ID PROTECTION- prenumeration utanför mitt konto istället för att förnya mitt befintliga My F-Secure konto. Vad ska jag göra? - F-Secure Community

Issue:

Köpte en ny F-Secure SAFE/ TOTAL / ID PROTECTION- prenumeration istället för att förnya ett befintligt konto

Resolution:

Du har några alternativ för hur du kan gå vidare:

Om du har skapat ett nytt konto med en ny licens kan du:

Logga ut från det utgångna F-Secure-programmet genom att klicka på ditt namn i det högra hörnet och välj/välja Logga ut
När du är helt utloggad klickar du på Senare i nästa dialogruta
Starta F-Secure-programmet igen så kommer du att uppmanas att logga in
Fortsätt att använda de nya uppgifter för ditt förnyade F-Secure SAFE, F-Secure TOTAL- eller F-Secure ID PROTECTION- konto
Slutför installation

Om du inte har aktiverat den nya köp prenumeration (med en annan e-postadress) och vill att det ska slås ihop till ditt befintliga konto, kontakt F-Secure Support för att få hjälp.

Obs! Du kan också skapa ett nytt konto med en annan e-postadress (om du har någon) och sedan fortsätta med att installera om F-Secure SAFE.

Article no: 000001667

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