User unable to approve macOS system extensions required for F-Secure products - F-Secure Community
<main> <article class="userContent"> <p> </p>User unable to approve macOS system extensions required for F-Secure products <p>Sometimes, the macOS file system permissions may be incorrect and prevent any new third-party system extensions from being installed. The symptom of this may be that an F-Secure product asks the user to allow new system extension in the macOS System Preferences, but macOS does not offer any method of doing so (i.e. the <strong>Allow</strong> button is not visible under <strong>System Preferences</strong> > <strong>Security</strong> > <strong>General</strong>). </p> <p>To fix this issue, you must either reinstall macOS or do as follows: </p> <ol><li> Go into Recovery Mode. To learn more about macOS Recovery, see Apple support page <a rel="nofollow" href="https://support.apple.com/en-us/HT201314">https://support.apple.com/en-us/HT201314</a>. </li> <li> From the top line of options, select <strong>Utilities</strong> > <strong>Terminal</strong>. </li> <li> Run the following command: <code class="code codeInline" spellcheck="false">rm -r "/Volumes/Macintosh HD/Library/StagedExtensions/"</code> </li> <li> Run the following command: <code class="code codeInline" spellcheck="false">mkdir "/Volumes/Macintosh HD/Library/StagedExtensions/"</code> </li> <li> Run the following command: <code class="code codeInline" spellcheck="false">chflags -R restricted "/Volumes/Macintosh HD/Library/StagedExtensions/"</code> </li> <li> Restart your computer. </li> </ol><div>If the above commands report that the mentioned locations do not exist on disk, check the following: <ol><li>Verify that the volume name in the "Disk Utility" app matches the volume name in the Terminal command. The example above uses "Macintosh HD" as the volume name by default. </li> <li>Verify that the volume is mounted. To learn more, see Apple support page <a rel="nofollow" href="https://support.apple.com/guide/disk-utility/mount-a-volume-thats-been-ejected-dskutl1027/mac">https://support.apple.com/guide/disk-utility/mount-a-volume-thats-been-ejected-dskutl1027/mac</a>. </li> <li>Verify that the disk is unlocked in case it is encrypted. </li> </ol></div> <br> </article> </main>