How do I collect quarantined files? - F-Secure Community
<main> <article class="userContent"> <p> </p>How do I collect quarantined files? <p>In the event where you need to submit quarantined files to our analysts for further investigation, follow the steps below. </p> <ol><li> Log on to your computer with administrator rights. </li> <li> Download the F-Secure Quarantine Dumper tool: <a rel="nofollow" href="https://download.f-secure.com/support/tools/fsdumpqrt/fsdumpqrt.exe"> https://download.f-secure.com/support/tools/fsdumpqrt/fsdumpqrt.exe</a> </li> <li> Run the executable<strong> fsdumpqrt.exe</strong>. Enter your administrator credentials when the User Account Control appears. </li> <li> In the command prompt box, press <strong>Enter</strong> to read the license terms. </li> <li> Press <strong>E</strong> to allow the tool to start collecting quarantined files. The collected files are saved in a password-protected archive on your desktop with the name malware_samples.zip. </li> <li> Press any key to exit the tool. </li> <li> Submit the zip file in your next reply to our analysts. </li> </ol><div id="related"> <strong>Related information</strong> <ul><li><a rel="nofollow" href="https://community.f-secure.com/common-home-en/kb/articles/5460">Collecting quarantined files manually when the Quarantine Dumper tool fails </a></li></ul></div> <br> </article> </main>