After upgrade to MacOS 11.4 Big Sur, F-Secure Computer Protection for Mac or F-Secure Client Security for Mac shows the following alert notifications:
The error remains even if Full Disk Access rights have been given.
- Allow Full Disk Access for full protection
- Computer is not protected
There is a known issue that notification of "Allow Full Disk Access for full protection" is still displayed even though it has been enabled in the System Preferences. This is a user interface issue that only affects macOS version 11.4 and it does not affect the protection itself where all the security features are fully operational.
For Computer Protection for Mac, a newer build version 40115 has been released recently via automatic channel upgrade to fix this Full Disk Access issue. Alternatively, the latest installer is also available in the F-Secure Elements Security Center that a manual product upgrade could be done.
If the issue persists when using the latest build version, contact F-Secure Technical Support and submit a diagnostic file (FSDIAG) for further investigation.
For Client Security for Mac, a new version will be released during October 2021, which will fix the issue.
Article no: 000032141