How to release or remove a file from quarantine via the F-Secure Client?

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How-to & FAQs

How to release or remove a file from quarantine via the F-Secure Client? - F-Secure Community

Issue:

How to release or remove a file from the Quarantine list via the Client Graphical User Interface (GUI)?

Resolution:

Note: These instructions are valid for Client Security 14, Server Security 14, PSB Computer Protection and PSB Server Protection.

Follow these steps:

Open the F-Secure graphical user interface (you may click on the F-Secure client icon in the icon tray)
Go to Settings
Under Malware Protection, click View Quarantine
Select the Quarantined tab
Select the file, and click on Allow or Remove

Administrator privileges will be required to perform the action. The function is also dependent on the settings set from the F-Secure Policy Manager or the PSB Portal. If the Allow and Remove buttons are grey, the operations has not been allowed by the administrator.

Article no: 000022391