Issue:
How to release or remove a file from the Quarantine list via the Client Graphical User Interface (GUI)?
Resolution:
Note: These instructions are valid for Client Security 14, Server Security 14, PSB Computer Protection and PSB Server Protection.
Follow these steps:
- Open the F-Secure graphical user interface (you may click on the F-Secure client icon in the icon tray)
- Go to Settings
- Under Malware Protection, click View Quarantine
- Select the Quarantined tab
- Select the file, and click on Allow or Remove
Administrator privileges will be required to perform the action. The function is also dependent on the settings set from the F-Secure Policy Manager or the PSB Portal. If the Allow and Remove buttons are grey, the operations has not been allowed by the administrator.
Article no: 000022391