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When submitting an eorder via WithSecure Partner Portal, the order remains in "In progress" status. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000018018" data-id="issue">Issue:</h3> <p>When a reseller partner submits an eorder via WithSecure Partner Portal, the order remains in "In progress" status. What to do if this happens? </p> <h3 data-id="resolution">Resolution:</h3> <p>Initially, just wait a while (up to 30 minutes). If the problem persist, contact WithSecure Support and share a screenshot of the actual order (with the customer details and status visible).<br><br>Details for how to contact WithSecure support are available <a rel="nofollow" href="https://www.f-secure.com/en/business/support-and-downloads/support-request">here</a>.<br> </p> <p>Article no: 000018018</p> </article> </main>