Remote diagnostic file (fsdiag): In case of problem with a computer, the PSB administrator can select the computer and request a diagnostic file to be uploaded to F-Secure. The administrator should then provide the reference number (available from the device operations tab, or the view fsdiag operation in support page) to F-Secure in a support ticket.
- the end user is request to accept the operation
- the partner has no access to the fsdiag
- the fsdiag is deleted after two weeks