Hi,
starting today, we are going to block all new installations of Workstation Security 12.01 and older version. This version had end of life in March 2019.
At the same time we start deleting all "offline" Workstation Security devices from the portal automatically. Only way to upgrade these to working state is to manually upgrade them to Computer Protection by running the Computer Protection installer on the device.
For more details see this full article of the changes and instructions.