Common Topics
Discussion List
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Is F-Secure Email and Server Security 14.00 compatible with Microsoft SQL Server 2008?Issue: This article is applicable to the following F-Secure products: F-Secure Email and Server Se… -
Windows Server 2019 does not recognize F-Secure Server Security 14.x/PSB Server Protection installedIssue: This article applies to the following F-Secure products: F-Secure Server Security 14.x, F-S…
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F-Secure product does not trigger Windows Toast notifications after installing F-Secure Ultralight CIssue: * F-Secure product does not trigger Windows Toast notifications after installing F-Secure…
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F-Secure corporate product installation failed with Error 1722Issue: Computer Protection / Server Protection / Client Security / Server Security installation …
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PSB Computer Protection/Server Protection Windows Firewall is turned ON despite disabled in ProfilesIssue: This article applies to the following F-Secure products: PSB Computer Protection, PSB Serve…
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Application blocked by Deepguard as rare application.Issue: Application blocked by Deepguard as rare application with error "DeepGuard blocked an …
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F-Secure Automatic Updates causing issues with Windows SearchIndexer.exeIssue: This article is applicable to the following F-Secure products: F-Secure Client, F-Secure Se…
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What is Deepguard?Issue: What does the DeepGuard functionality in F-Secure products do? Resolution: DeepGuard mon…
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F-Secure product installation fails due to error: "F-Secure Hoster (Restricted) failed to start"Issue: * PSB Computer Protection, PSB Server Protection, Client Security or Server Security inst…
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F-Secure Device Control not blocking "write access" or "executable launching" on USB mass storage deIssue: * User attaches a USB mass storage device but F-Secure Device Control does not block acce…
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Why is there a large amount of Port Scanning Prevention Filter entries in F-Secure firewall blocks.lIssue: This article applies to the following F-Secure products: F-Secure Client Security 14.x, F-S…
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Partner Portal is displaying message "error! Record savings failed" when renewing a customer's subscIssue: I am trying to renew my customers license in Partner Portal 2 and the portal is displaying …
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Devices installed with PSB products are not appearing in the PSB Portal when installed using MSI insIssue: This article applies to the following F-Secure products: PSB Computer Protection, PSB Serve…
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Which F-Secure windows services should be monitored and running all the time?Issue: Which F-Secure windows services should be monitored and running all the time to verify that…
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F-Secure product installation fails with error "Could not validate the server certificates and creatIssue: * I verified that Windows has the latest updates installed, but still F-Secure product in…
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The new Partner Portal not displaying old F-Secure SaaS subscriptions, only yearly onesIssue: The F-Secure SaaS subscription that was shown in old Partner Portal is not available in the…
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Why even after using uninstallation tool there is some F-Secure components on the Windows registry?Issue: I have used F-Secure uninstallation tool, and I can still find F-Secure folder in C:\\progr…
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Exclusions for applications running from temp folders not workingIssue: Exclusion rules under Application Control for applications running from Temp Folders does n…
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How can I get access to F-Secure Academy Learning Management System to become certified Gold and PlaIssue: How do I get access to the F-Secure training certification to become your Gold and Platinum…
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Where can I as a reseller find my customers license codes in the new Partner Portal?Issue: As a reseller, where can I find my customers license codes in the new Partner Portal? Re…
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F-Secure Server Security/Email and Server Security 12.x installed in Windows Server 2016 consumes reIssue: This article applies to the following F-Secure products: F-Secure PSB Email and Server Secu…
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DataGuard feature blocks applications running from the Windows users AppData folderIssue: DataGuard blocks applications such as Firefox, OneDrive etc. that are installed to and runn…
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When trying to expand the number of yearly licenses through the new Partner Portal, I get the errorIssue: I get the error "Sorry, data cannot be saved" when trying to expand the number of…
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Can users be prevented from disabling or uninstalling the F-Secure Browsing Protection extension froIssue: Can users be prevented from disabling or uninstalling the F-Secure Browsing Protection exte…
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F-Secure end-point protection clients and the Microsoft operating system life cycle policyIssue: I'm using an operating system on my endpoints for which Microsoft is ending extended suppo…
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F-Secure Software Updater on Computer Protection / Client Security does not install Windows 10 ServiIssue: Windows 10 Service Pack update version 1809 or above cannot be deployed via F-Secure Softwa…
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Where to contact about payments and billing regarding F-Secure Business ProductsIssue: Where to contact about payments and billing regarding F-Secure Business/corporate Products.…
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How to configure Kaseya VSA agent WMI/RMM software to retrieve read-only information from F-Secure cIssue: How to configure Kaseya VSA agent to retrieve read-only status information from F-Secure cl…
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How to configure the F-Secure end-point protection client from scanning when Installing 3rd party EDIssue: When installing a 3rd party EDR client on a computer running an F-Secure endpoint protectio…
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Training videos are loading very slowly or not at all in the F-Secure Academy Learning Management SyIssue: * Training videos are loading very slowly or not at all in the F-Secure Academy Learning …