F-Secure SAFE / Internet Security / Anti-Virus
Support articles on F-Secure SAFE, Internet Security, Anti-Virus for PC, Anti-Virus for Mac, Mobile Security, and My F-Secure.
Discussion List
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Can I install F-Secure Internet Security on my Android or iOS smartphone?Issue: Can I install F-Secure Internet Security on my Android or iOS smartphone? Resolution: F… -
How to reset F-Secure Internet Security or Anti-virus subscription key if all licenses are in use?Issue: I have used all licenses of my F-Secure Internet Security or F-Secure Anti-Virus subscripti…
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How can I perform a virus scan in F-Secure SAFE on my iPhone or iPad?Issue: * How can I perform a virus scan in F-Secure SAFE on my iPhone/iPad? * I can't find an o…
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F-Secure Banking Protection is blocking me from logging in to jyskebank.dkIssue: When logging in to jyskebank.dk banking site, F-Secure banking protection blocks the page. …
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How do the F-Secure SAFE features differ by platform?F-Secure SAFE offers a number of features within the same product that ensure your devices are prot…
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When adding code to F-Secure Internet Security program, I get an error: "Check that you entered theIssue: When adding the code for F-Secure Internet Security renewal, I am getting a "Check tha…
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Browser/website redirects me to a suspicious websiteIssue: While browsing the internet I got redirected a suspicious website. I have F-secure protecti…
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F-secure gives notification on my computer about time limit, what is this about?Issue: * I get a notification on my computer about time limit, what is this about? * Why is my c…
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I have lost my F-Secure Anti-Virus license code. What should I do?Issue: I have lost my F-Secure Anti-Virus license key. What should I do? Resolution: If you boug…
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How to log out of F-Secure SAFE on my devices?Issue: How do I logout of F-Secure SAFE on my devices? Resolution: Follow the steps below to log…
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How do I re-install F-Secure Internet Security for Windows?Issue: How to re-install the F-secure Internet Security correctly? Resolution: You can re-inst…
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How to prevent Huawei Ultra Power Saving mode from switching off the security appThis article applies only to users having a Huawei phone. This article describes how to preve…
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Infected MBR clean upIssue: Master Boot Record (MBR) has been infected by malware and needs to be replaced with a clean…
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Service enabler update for SAFE PCOn 22 October 2019, we have released an update that resolves an issue in our licensing system and…
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F-secure product shows error notification "Security Cloud Malfunction" on a Mac computerIssue: Why does the F-Secure product (SAFE / Anti-Virus) show "Security Cloud Malfunction&quo…
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Loginless activation on F-Secure SAFE for Mac may fail if there are several users logged inSymptoms You have installed F-Secure SAFE on your Mac computer but the loginless activation …
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How to reinstall F-Secure SAFE for WindowsIssue: If for example F-Secure SAFE is malfunctioning, you may be able to rectify the issue by sim…
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How do I release an F-Secure SAFE license so I can use it on another device?Issue: How do I release an F-Secure SAFE license so I can use it on another device? Resolution: …
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After upgrading MacOS to 10.15 Catalina, F-Secure SAFE / Anti-Virus shows the following status: "ComIssue: After upgrading MacOS to 10.15 Catalina, F-Secure SAFE / Anti-Virus shows the following sta…
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How do I renew the subscription for F-Secure Anti-Virus?Issue: When clicking on the renew button, the program asks me immediately for the license key that…
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Unable to update virus definition on Windows 7 and Windows 10 with error connecting to guts2.sp.f-seIssue: * Unable to update virus definition on Windows 7 and Windows 10 with error connecting to …
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How do I install F-Secure SAFE on several devices?Issue: How do I install F-Secure SAFE on my Windows, Mobile (Android, iOS), Mac etc? Resolution: …
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There is no "Renew" link or button to renew or reactivate F-Secure Internet Security with a codeIssue: I can't find a place to add my F-Secure Internet Security code on the user interface (GUI)?…
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How do I share my F-Secure SAFE subscription with a friend or family member?Issue: How Do I Install F-Secure Safe On My Device(s) as a Sub-user Resolution: You can share y…
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Where can I find the price for Mobile Security for Android?Issue: Where can I find the price for Mobile Security for Android? Resolution: For F-Secure Mobi…
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What's New in F-Secure SAFE for MacThis article outlines important changes and features, as well as fixes released in the latest versi…
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Where can I find my account ID for F-Secure SAFE or Internet security?Issue: Where can I find my account ID for F-Secure SAFE or Internet Security? Resolution: To v…
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Unable to install F-Secure SAFE with error related to Windows 10 "S mode"Issue: * When I run the F-Secure install I have error, "For security and performance Window…
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Why am I getting repeated alerts from Deepguard about Powershell?Issue: Every day at the same time I get an alert from Deepguard that it has blocked Powershell.exe…
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How do I manually remove/delete malicious files or viruses on Mac computer?Issue: F-Secure program (F-secure SAFE/ Anti-Virus) has detected malicious files or viruses but th…