F-Secure SAFE / Internet Security / Anti-Virus
Support articles on F-Secure SAFE, Internet Security, Anti-Virus for PC, Anti-Virus for Mac, Mobile Security, and My F-Secure.
Discussion List
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How to remove Adware search engines on macOS?Issue: My web browser search engine has been replaced with some unknown search engine and I can't … -
Unable to install Browsing Protection by F-Secure on Safari browserIssue: Safari does not install F-Secure SAFE browsing extension. Resolution: Apple has introduce…
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Why does F-Secure Identity Theft Checker show different result than other 3rd party vendors?Issue: I compared the results between F-Secure Identity Theft Checker and Have I Been Pwned. Why i…
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Why doesn't the F-Secure Identity Theft Checker report disclose the service that was breached?Issue: I received a report from the F-Secure Identity Theft Checker. It disclosed that there has…
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F-Secure Safe / Internet Security / Anti-Virus Integrity check fails during installation on MicrosofIssue: F-Secure SAFE / Internet Security / Anti-Virus Installation failed when running the install…
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How do I switch on the browsing protection extension in Edge?Once you have installed F-Secure SAFE on your computer, and you open up your Edge browser for the…
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When installing F-Secure SAFE on Android it only gives the option to create a child profileIssue: When installing SAFE on Android, after logging in with My F-Secure credentials there is no …
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How to remove malicious files, viruses, malware manually? F-Secure SAFE/Internet Security did not rIssue: How to remove malicious files, viruses, malware manually? F-Secure did not remove them auto…
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F-Secure Safe Browser for Nexus 7 font is in black colour after upgrading to version 17.7Issue: After upgrading F-Secure SAFE to version 17.7, the menu font colour in Safe Browser is blac…
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F-Secure Banking Protection blocks my login session to banking websites with error "Can't establishIssue: My F-Secure security program blocks my login session to my bank website with the error mess…
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How to transfer or change device from one My F-Secure account to anotherIssue: Device is logged in to a wrong My F-Secure account, I want to transfer it over to the other…
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F-Secure SAFE supports Microsoft's Edge on Chromium browserOn 15 January 2020, Microsoft released its new web browser, Edge on Chromium, which will eventually…
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What happens when F-Secure SAFE or F-Secure TOTAL trial ends?Issue: What happens when my F-Secure SAFE / TOTAL trial expires? Resolution: When your F-Secure …
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How to change which internet browser F-Secure SAFE uses to log in to My F-Secure on a Windows 10 comIssue: When clicking the My F-Secure Log in button in the F-Secure SAFE user interface in Windows …
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How can I enable auto-renewal for my F-Secure subscription?Issue: I have manual renewal on my My F-Secure account. How can I change it to auto-renewal? Reso…
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F-Secure Banking Protection blocked a bank websiteIssue: When Banking Protection is active, a page within a bank website gets blocked or can't be ac…
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Download of F-secure product installation file gives error: "Failed - virus scan failed"Issue: I can't install F-secure product to Windows, as the downloaded file on the browser gives er…
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Why did I not receive my F-Secure SAFE/TOTAL subscription or activation code after renewing?Issue: I bought F-secure SAFE / TOTAL from the F-Secure homepage but I didn't notice any subscript…
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How to install F-secure SAFE on child's Android phone with Family Rules?Issue: Customer inquired on how to install F-Secure Safe on his/her child's Android without having…
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F-secure SAFE Family Rules don't work on my child's Huawei Android phoneIssue: F-secure SAFE Family Rules don't work on my child's Huawei Android phone Customer has a Hua…
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Why is F-Secure SAFE on Android is asking permissions to phone when installing it?Issue: I am installing F-secure SAFE to my Android, and it is asking me to allow all these permiss…
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How to do a F-secure SAFE virus scan on Android?Issue: How to do a F-secure SAFE virus scan on Android? Resolution: To scan files on your devi…
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Why is Banking Protection activating even if I'm not on a bank page?Issue: F-Secure Banking Protection is activating randomly in the browser even when user is not on …
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How can I activate my F-Secure TOTAL subscription in F-Secure FREEDOME VPN on my mobile device (iOSIssue: I have a valid F-Secure TOTAL subscription. How can I start using F-Secure Freedome VPN o…
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My computer got stolen, can I track it with F-Secure SAFE?Issue: Can I track my lost or stolen computer (Windows or Mac) with F-Secure SAFE? Resolution: T…
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Can I change my default browser on iOS device to SAFE Browser?Issue: I would want to open links from my messages in SAFE Browser, how can I change the default b…
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Is it possible to set one time limit with F-Secure SAFE family rules, which child can use as he/sheIssue: Is it possible to set one time limit with F-Secure SAFE family rules, which child can use a…
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I receive unwanted Chrome notification pop-ups even though I have an F-secure program installedIssue: Why I do keep receiving notifications pop-ups from, as an example easyspeedtest.com on my W…
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How do I re-install F-Secure SAFE for Android?Issue: How do I re-install F-Secure SAFE for Android? Resolution: These steps are to re-install …
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How can I generate an F-Secure SAFE log file with my Android device?Issue: How can I generate an F-Secure SAFE diagnostic log file with my Android device? Resolution…