Error: "Could not create java virtual machine. A fatal exception has occurred. Program will exit." After upgrading to Policy Manager 15.00 - F-Secure Community
<main> <article class="userContent"> <h3 data-version="7" data-article="000025290" data-id="issue">Issue:</h3> <p>After upgrading the F-Secure Policy Manager to version 15.00 and trying to access the Policy Manager Console, an error occurs: "Could not create java virtual machine. A fatal exception has occurred. Program will exit". </p> <h3 data-id="resolution">Resolution:</h3> <p>This issue can happen if the Policy Manager Console was open and running when performing the upgrade. To solve the issue, a reinstallation of only the Policy Manager Console is required.<br><br>Follow these steps to reinstall the Policy Manager Console: <br></p><ol><li>Use Windows <b>Programs and features</b> to remove F-Secure Policy Manager Console 15.00 (Do not uninstall the Server part)</li><li>Run the Policy Manager 15.00 installation file </li><li>Select to install Policy Manager Console (Do not reinstall the Server part)</li></ol> After installation is complete, try to run the Policy Manager Console again.<br> <p> </p> <p>Article no: 000025290</p> </article> </main>