Issue:
Client Security for Mac is not connecting to Policy Manager Server after installation
Resolution:
When you export the installation package from F-Secure Policy Manager Server:
- Make sure you haven't removed the file name, because if you have removed it, the Mac client will stop reporting to the Policy Manager Server
- Package name should have Policy Manager data and activation key embedded and should not be changed.
- Check these files, if they exist and license is active, product is installed correctly:
/usr/local/f-secure/fsmac/sysconfig/pm_fingerprint
/usr/local/f-secure/fsmac/sysconfig/pm_address
Article no: 000014294