Client Security for Mac is not able to connect to the Policy Manager Server after installation

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margin: 8px 15px 0 0; padding: 3px; height: 30px; border-radius: 3px;} #profiledropdown {padding: 2px; border-radius: 3px; margin-top: -3px;} #dropdownnavi {margin: -1px 0 0 -13px;} #dropdownnavi .top-header-link, .dropdown-1-title, .dropdown-2-title, .dropdown-3-title {display:none} .header-bottom-link.smdropdown {line-height:53px} }

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Client Security for Mac is not able to connect to the Policy Manager Server after installation - F-Secure Community

Issue:

Client Security for Mac is not connecting to Policy Manager Server after installation

Resolution:

When you export the installation package from F-Secure Policy Manager Server:

Make sure you haven't removed the file name, because if you have removed it, the Mac client will stop reporting to the Policy Manager Server
Package name should have Policy Manager data and activation key embedded and should not be changed.
Check these files, if they exist and license is active, product is installed correctly:

/usr/local/f-secure/fsmac/sysconfig/pm_fingerprint
/usr/local/f-secure/fsmac/sysconfig/pm_address

Article no: 000014294