fshoster32.exe process remains on after Citrix logoff - F-Secure Community
<main> <article class="userContent"> <h3 data-version="4" data-article="000015484">Issue:</h3> <p>When a Citrix application is published for end users, traces of the server's F-Secure Server Security session also follows. Visible effects are:<br></p><ul><li>when the user logs off the Citrix session, the F-Secure process fshoster32.exe remains running</li><li>an F-Secure system tray icon becomes visible on the end-user's desktop</li><li>performance degradation due to many fshoster32.exe processes running.</li></ul> When the user's fshoster32.exe process is ended manually on the Citrix side, the icon disappears and the user's session closes. <h3>Resolution:</h3> <p>This has been mitigated with the release of Server Security 14.10. If you have obstacles preventing you from a direct upgrade, you can follow the workaround instructions laid out below.<br><br>For more information about this situation and a suggested registry change that can be used to end processes together with the main executable, read the following Citrix knowledge base article: <a rel="nofollow" href="https://support.citrix.com/article/CTX891671">Graceful Logoff from a Published Application Renders the Session in Active State</a>.<br><br>The following registry key has been confirmed by customers:<br><br>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI<br><b>Value Name</b>:LogoffCheckSysModules<br><b>Type:</b>REG_SZ<br><b>String</b>:fshoster32.exe<br><br>Make sure to familiarize yourself with the information from Citrix before making any changes to your environment. Also, confirm with a small scale test before pushing changes to production.</p> <p>Article no: 000015484</p> </article> </main>