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Citrix sessions open F-Secure system tray icon on end-user desktop - F-Secure Community
<main> <article class="userContent"> <h3 data-version="6" data-article="000014850" data-id="issue">Issue:</h3> <p>When launching Citrix sessions/applications, the F-Secure system tray icon will also appear on the end-users machine, and will remain on the machine after closing the Citrix application. The F-Secure process for the user needs to be closed separately from the Citrix side to fully terminate the session.</p> <h3 data-id="resolution">Resolution:</h3> <p>The icon appears due to Citrix Seamless Configuration Settings. More information is available from the following link from Citrix:<br><br><a rel="nofollow" href="https://support.citrix.com/article/CTX101644">https://support.citrix.com/article/CTX101644</a><br><br>One option to test is to disable the Citrix tray icon agent, which can be done by adding the following registry key to every VDA machine:<br><br><b>HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Citrix/wfshell/TWI <br>SeamlessFlags:REG_DWORD = 0x20</b><br><br>It is strongly recommended to familiarize yourself with the information from Citrix before testing the solution, and to do a small-scale test before deploying any changes to production.</p> <p>Article no: 000014850</p> </article> </main>