DNS queries are blocked by the Botnet Blocker in Client Security/Server Security. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="6" data-article="000003887">Issue:</h3> <p>DNS resolution for certain sites are blocked with the product installed. How to avoid this from happening?</p> <h3>Resolution:</h3> <p><span style="font-family: arial;">Most likely the DNS resolution is blocked by the Botnet Blocker feature. The site is rated as unsafe and hence blocked by the feature.<br><br>You need to do the following:<br><br>1. Share the URL with the Labs team, for further investigation. </span>The Labs team will whitelist the URL if the site is not malicious:<br><br><a rel="nofollow" href="https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url"><span style="font-family: arial;">https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url</span></a><br><br><span style="font-family: arial;">2. Whitelist the blocked site or the IP address of the blocked site via the Advanced View in the PM Console at:</span><br>========================================================================<br><span style="font-family: arial;">* F-Secure Browsing Protection > Settings > Reputation Based Protection > Trusted Hosts<br>* F-Secure Browsing Protection > Settings > Reputation Based Protection > Trusted Sites</span><br>========================================================================</p> <p>Article no: 000003887</p> </article> </main>
