How do I register F-Secure Policy Manager which is in an isolated or offline environment (offline token)

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position: absolute; left: 5%; background: white; width: 90%; text-align: left; z-index: 400; border: 1px solid #dfdfdf; border-radius: 3px; box-shadow: 0 5px 5px #dedede;} .open {display: block;} .Footer .col {display: block; width:90%; padding: 0 20px 15px 20px} .Footer .col.col-copyRight, .Footer .col.col-social {width:90%} footer .container {width:95%} .col.footer-logo-wrap {text-align: center;} .col-copyRight a, .social-icons-wrap a {padding: 10px 0 0 0;} .Footer .footer-links-wrap .col:nth-child(2), .Footer .footer-links-wrap .col:nth-child(3), .Footer .footer-links-wrap .col:nth-child(4) {border-bottom:1px solid #c4c4c4; border-right:none} a.dropdown-1-title, a.dropdown-2-title, a.dropdown-3-title {color: #8a8a8a; font-style: italic;} .signin-icon {display: none;} #signin .header-bottom-item.header-bottom-link {margin-top: -10px;} } @media screen and (min-width:992px){ .Hamburger, .dropdownnavi .top-header-link, #userguidesLink, #supportLink, .smdropdown-alt {display: none;} .bottom-header {display: block;} .header-top-link::after {background: #fff;} header .row:nth-child(2) {background-color:white; 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How do I register F-Secure Policy Manager which is in an isolated or offline environment (offline token) - F-Secure Community

Issue:

I would like to register my F-Secure Policy Manager Server which is not connected to a network (offline), how do I proceed?

Resolution:

Contact F-Secure support by opening a support request (https://www.f-secure.com/en/web/business_global/support/support-request)
Provide the following information for F-Secure technical support to create an offline registration file:

Account Name
Customer ID
Installation ID
Business Suite license Expiry date

How to obtain Customer and Installation ID:

Open F-Secure Policy Manager console, and go to Help menu > Registration dialog, or;
Find the information from the Policy Manager Server installation folder, ...\F-Secure\Management Server 5\Data (Windows) or /var/opt/f-secure/fspms/data (Linux), open the file called upstream-statistics.json using notepad. Customer ID is on line 5 and Installation ID is on line 6.

Once support has provided you with an offline registration file, use the following steps to activate it on your Policy Manager Server

Windows:

Copy the offline registration file to the folder F-Secure\Management Server 5\data
Restart the F-Secure Policy Manager Server services by typing the following command in an elevated command prompt (CMD):

net stop fsms
net start fsms

Linux:

Copy the offline registration file to the folder /var/opt/f-secure/fspms/data
Restart the fspms daemon:

# /etc/init.d/fspms restart

F-Secure Policy Manager will be activated until the expiry of your current subscription. After renewing the subscription you need to request a new registration token from support. Make sure to do this some time in advance so that you don't end up with an expired Policy Manager Server.

Article no: 000001107