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How do I register F-Secure Policy Manager which is in an isolated or offline environment (offline token) - F-Secure Community
<main> <article class="userContent"> <h3 data-version="20" data-article="000001107" data-id="issue">Issue:</h3> <p>I would like to register my F-Secure Policy Manager Server which is not connected to a network (offline), how do I proceed?</p> <h3 data-id="resolution">Resolution:</h3> <p></p><ol><li><b>Contact </b>F-Secure support by opening<b> </b>a support request (<a rel="nofollow" href="https://www.f-secure.com/en/web/business_global/support/support-request">https://www.f-secure.com/en/web/business_global/support/support-request</a>)</li><li><b>Provide </b>the following information for F-Secure technical support to create an offline registration file:</li></ol><ul><li>Account Name</li><li>Customer ID</li><li>Installation ID </li><li>Business Suite license Expiry date</li></ul><p><u><b>How to obtain Customer and Installation ID:</b></u></p> <ul><li>Open <b>F-Secure Policy Manager console</b>, and go to<b> Help menu </b>><b> Registration dialog</b>, or;</li><li>Find the information from the Policy Manager Server installation folder, <b>...\F-Secure\Management Server 5\Data (Windows) or /var/opt/f-secure/fspms/data (Linux), </b>open the<b> </b>file called <b>upstream-statistics.json</b> using notepad. <b>Customer ID</b> is on line 5 and <b>Installation ID</b> is on line 6.</li></ul><p><br>Once support has provided you with an offline registration file, use the following steps to activate it on your Policy Manager Server<br><br><u><b>Windows:</b></u></p> <ol><li>Copy the offline registration file to the folder <b>F-Secure\Management Server 5\data</b></li><li>Restart the F-Secure Policy Manager Server services by typing the following command in an elevated command prompt (CMD): </li></ol><ul><li>net stop fsms </li><li>net start fsms</li></ul><p><b><u>Linux:</u></b></p> <ol><li>Copy the offline registration file to the folder <b>/var/opt/f-secure/fspms/data</b> </li><li>Restart the fspms daemon:</li></ol><ul><li> # /etc/init.d/fspms restart</li></ul> F-Secure Policy Manager will be activated until the expiry of your current subscription. After renewing the subscription you need to request a new registration token from support. Make sure to do this some time in advance so that you don't end up with an expired Policy Manager Server. <p>Article no: 000001107</p> </article> </main>