F-Secure Policy Manager-Server 14.xx Software Updater Scan for updates operation is stuck - F-Secure Community
<main> <article class="userContent"> <h3 data-version="4" data-article="000017341">Issue:</h3> <p></p><div>When starting a Scan for updates operation through the advanced settings view for Software Updater, the status gets stuck as "in progress" permanently.</div> <h3>Resolution:</h3> <p>How to remove that scanning task using H2 console:<br><br><b>First you need to enable H2 console:</b><br></p><ol><li>Close F-Secure Policy Manager Console if it is open.</li></ol> Next steps must be done on a server where Policy Manager Server is installed <ol><li>Stop F-Secure Policy Manager Server service.</li><li>Open Registry Editor (regedit).</li><li>Go to HKLM>SOFTWARE>Wow6432Node>Data Fellows\F-Secure\Management Server 5\</li><li>Edit "additional_java_args"</li><li>Add parameter (NOTE: Parameter is case sensitive): -Dh2ConsoleEnabled=true</li><li> Close registry editor and start F-Secure Policy Manager Server service.</li></ol><b>Now open the H2 Console:</b> <ol><li>Open Internet Explorer/Firefox/Chrome</li><li>Go to <a href="https://<PolicyManagerServerIP>:<AdminPort&gt" rel="nofollow">https://<PolicyManagerServerIP>:<AdminPort&gt</a>;</li></ol> Eg. <a href="https://localhost:8080" rel="nofollow">https://localhost:8080</a><br>**localhost can be used, if you are running this from the PM Server itself.<br><br>And then <b>Execute the following SQL statement:</b><br><br>DELETE FROM operations WHERE type_oid_id IN (SELECT id FROM oid_dictionary WHERE oid='1.3.6.1.4.1.2213.59.3.10.1');<br><br>It will clean all other relevant entries automatically. Close the H2 console and restart the Policy Manager Console. <p>Article no: 000017341</p> </article> </main>