Security Cloud Client is not connected on Server Security 14.x / Client Security 14.x

Security Cloud Client is not connected on Server Security 14.x / Client Security 14.x - F-Secure Community

Issue:

Resolution:

Make sure that the affected F-Secure host is allowed to connect to the URL orsp.f-secure.com.

If this host requires a connection via HTTP proxy to access this URL, you have to configure these settings via the F-Secure Policy Manager Console:

Log on to your F-Secure Policy Manager Console.
Select the Policy domain or Host / where you want to edit the policy on.
Switch to the Advanced view.
Go to F-Secure Security Cloud Client > Settings > HTTP Proxy.

Modify the value to suit your HTTP proxy requirements:


'http://server:port', e.g. 'http://my.domain.com:1234';

Distribute the policy .

Note: If there is no parameter set under F-Secure Security Cloud Client > Settings > HTTP Proxy, the F-Secure Security Cloud Client will use the proxy configuration from the F-Secure Automatic Update Agent (AUA) by default:

F-Secure Automatic Update Agent > Settings > Communications > HTTP settings > Use HTTP proxy

Note: Server Security 14.00 and Client Security 14.x do not support proxy authentication.

Article no: 000014893