Why are the setting changes for "Email Alert Forwarding" reverted automatically after changing the configuration in the Email and Server Security 12.x Web Console?

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Why are the setting changes for "Email Alert Forwarding" reverted automatically after changing the configuration in the Email and Server Security 12.x Web Console? - F-Secure Community

Issue:

Why are the setting changes for "Email Alert Forwarding" reverted automatically after changing the configuration in the F-Secure Email and Server Security 12.x Web Console?

Resolution:

Most likely Email and Server Security 12.x has been installed to be centrally managed by a F-Secure Policy Manager Server.

By default local user changes are disallowed for email alert forwarding. You can allow local users to change email alert forwarding through the Policy Manager Console:

Log in to the Policy Manager Console
Select the host or domain from the Domain tree
Go to the Settings tab
Select the Alert sending page
Untick the checkbox under Alert forwarding
Distribute the policy

Now the local user is allowed to change email alert forwarding settings through the Email and Server Security Web Console.

Article no: 000018060