Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure TOTAL
F-Secure SAFE / Internet Security / Anti-Virus
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Common topics
User Guides
Support
Login
|
Register
F-Secure Email and Server Security 14.00 is not scanning mailbox after upgrading Policy Manager 14.30 beta to the final version - F-Secure Community
<main> <article class="userContent"> <h3 data-version="7" data-article="000018854">Issue:</h3> <p>I noticed Email and Server Security 14.00 installed in my Microsoft Exchange 2016 server is not filtering emails after I upgraded my Policy Manager 14.30 beta to the final version</p> <h3>Resolution:</h3> <p>This is related to the policy issue when you perform an upgrade from Policy Manager version 14.30 beta to the final release version. The following errors are visible in the transportAgent.log:<br><br><i>2019-12-12 11:38:47.853 [53bc.0019] *E: FSecure.AntiVirus.Exchange.Transport.CosmosSupport: GetSettings Failed Newtonsoft.Json.JsonReaderException: Could not convert string to boolean: security. Path 'transport_protection.inbound.archive_processing.notify_administrator', line 1, position 14061.</i><br><br>To fix this, you need to clear the setting "Notify administrator" shown in the attached screenshot below and distribute the policy.<br><br><img alt="User-added image" src="https://us.v-cdn.net/6032052/uploads/717/WDOQTGKFBNYI.jpg" class="embedImage-img importedEmbed-img"></img></p> <p>Article no: 000018854</p> </article> </main>