Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure TOTAL
F-Secure SAFE / Internet Security / Anti-Virus
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Common topics
User Guides
Support
Login
|
Register
F-Secure Server Security 14.x installed on the terminal server is not displaying an alert in logical user interface (LUI) when an infection is found - F-Secure Community
<main> <article class="userContent"> <h3 data-version="4" data-article="000018822">Issue:</h3> <p>When an infection is found on the terminal server installed with F-Secure Server Security 14.x, alerts are not displaying in logical user interface (LUI)</p> <h3>Resolution:</h3> <p>The root cause is due to some settings in the Windows system which prevent F-Secure notification flyers from being shown, it will be best to start checking from Start > Settings > System > Notifications & actions. Refer to the screenshot below:<br><br><img alt="User-added image" src="https://us.v-cdn.net/6032052/uploads/298/LXMSSMABJUZQ.png" class="embedImage-img importedEmbed-img"></img><br><br>The fs_toaster.log has the following entry related to the reported issue:<br><br>2019-12-11 09:45:41.172 [1898.259c] *E: ToasterInternal::CreateManager: Failed to create Toast manager, Error:803E0105<br>2019-12-11 11:32:05.445 [1898.034c] *E: ToasterInternal::OnToastFailed: error: 803E0111<br><br><b>Note:</b><br></p><ul><li>The error 803E0105 is "The notification platform is unavailable"</li><li>The error 803E0111 is "Settings prevent the notification from being delivered"</li></ul><p>Article no: 000018822</p> </article> </main>