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Error message appears on web UI after upgrading to Linux Security 11.00 - F-Secure Community
<main> <article class="userContent"> <p> </p>Error message appears on web UI after upgrading to Linux Security 11.00 <h3>Symptoms </h3> <p>After upgrading to Linux Security Full Edition version 11.00, the following error message appears on the web UI:<strong> The requested resource is not available</strong>. </p> <h3>Diagnosis </h3> <p>This error message appears if the <code class="code codeInline" spellcheck="false">fsicout.txt</code> file is present in the <code class="code codeInline" spellcheck="false">/opt/f-secure/fsav/tomcat/webapps/fsecure/</code> directory during the upgrade. If this file is present, it prevents the directory from being removed, resulting in the error message. </p> <p><strong>Note:</strong> The <code class="code codeInline" spellcheck="false">fsicout.txt</code> file is the output file during the baseline creation via the web UI. </p> <h3>Solution </h3> <p>This issue can be solved by copying the <code class="code codeInline" spellcheck="false">fsicout.txt</code> file to a temporary location and deleting the directory manually. The following steps run through the procedure in more detail: </p> <ol><li> Copy the <code class="code codeInline" spellcheck="false">fsicout.txt</code> file to any temporary location (for example: <code class="code codeInline" spellcheck="false">/tmp</code>) <p></p><pre class="code codeBlock" spellcheck="false"># cp /opt/f-secure/fsav/tomcat/webapps/fsecure/fsicout.txt /tmp</pre> </li> <li> Delete the following directory manually. <p></p><pre class="code codeBlock" spellcheck="false"> # rm -rf /opt/f-secure/fsav/tomcat/webapps/fsecure</pre> </li> <li> Restart the <em>fsma</em> service. <p></p><pre class="code codeBlock" spellcheck="false"> # /etc/init.d/fsma restart</pre> </li> <li> Copy the <code class="code codeInline" spellcheck="false">fsicout.txt</code> file back to its original location. <p></p><pre class="code codeBlock" spellcheck="false"># cp /tmp/fsicout.txt /opt/f-secure/fsav/tomcat/webapps/fsecure</pre> </li> </ol> </article> </main>