Quarantine not available - F-Secure Community
<main> <article class="userContent"> <p> </p> Quarantine not available <h3>Symptoms</h3> <p>The quarantine database of F-Secure Anti-Virus for Microsoft Exchange is not available for a some reason. </p> <h3>Diagnosis</h3> <p>It might occasionally happen that the quarantine database is not available, e.g. due to a network problem or it may have run out of space. It is important that e-mails, stripped attachments, and notifications that have been quarantined according to the product settings, will not be lost. </p> <h3>Solution</h3> <p>When the quarantine database is not available or it is full, F-Secure Anti-Virus for Microsoft Exchange will put all the quarantined items (e-mails, stripped attachments and notifications) to Microsoft Exchange queue until the quarantine database has more space to take them. </p> <p>This means also that no notification is sent to the recipients, e.g. in the case of stripped attachments. Note that F-Secure Anti-Virus for Microsoft Exchange will quarantine based on the quarantine settings. MS Exchange will send (interval of 15 minutes) the e-mail items from the MS Exchange queue to the quarantine database as soon as the quarantine database is able to take them. F-Secure Anti-Virus for Microsoft Exchange will work similarly in case the quarantine database is not working as it is supposed to work. </p> </article> </main>