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Database cannot be accessed - F-Secure Community
<main> <article class="userContent"> <p> </p> Database cannot be accessed <h3>Symptoms</h3> <p>This article describes an issue in F-Secure Anti-Virus for Microsoft Exchange where database cannot be accessed. </p> <h3>Diagnosis</h3> <p>When you try to make a query for the database or test database connection (by clicking the test database connection link on the database tab) on Web Console, the following message is displayed to you: </p> <pre class="code codeBlock" spellcheck="false">Database could not be accessed. Source: Microsoft SQL Native Client. Description: Invalid connection string attribute.</pre> <p>Also, you were able to install the product properly and it seems that the product is able to write data to the quarantine database. However, you are not able to make a quarantine query due to the above problem. </p> <h3>Solution</h3> <p>To resolve the issue, check that you are not using any special characters in the password of <strong>fqmuser</strong> username. If you are, change the password of <strong>fqmuser</strong> to one without any special characters. This can be done either by reinstalling F-Secure Anti-Virus for MS Exchange or by using MS SQL Server Management Studio. </p> </article> </main>