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How can I reset a forgotten Rapid Detection and Response Service (RDS) portal password? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000018066" data-id="issue">Issue:</h3> <p>How can I reset a forgotten Rapid Detection and Response Service (RDS) portal password?</p> <h3 data-id="resolution">Resolution:</h3> <p>To reset your password, do the following: <br></p><ol><li>Open the RDS login <a rel="nofollow" href="https://portal.rds.f-secure.com">page</a>. </li><li>Click the Forgot your password button.</li><li>Type in your email address, and click Send. This will send you an email with a link to reset your password. If you can't find this email in your inbox, check your spam or junk mail folder. <b>Note</b>: The password reset link in the email expires in two hours.</li><li>Click on the link in the email.</li><li>Type in your new password and click on Reset. The new password is immediately taken into use.</li><li>Go back to the login page, enter your new credentials and log in.</li></ol> If you do not receive the password reset email, proceed to contact F-Secure <a rel="nofollow" href="https://www.f-secure.com/en/business/support-and-downloads/support-request#productGroup=For%20Business">Customer Support</a> for assistance. <p>Article no: 000018066</p> </article> </main>