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Visitor
a11anp
Posts: 1
Registered: ‎04-11-2013

forgotton usernam and password both to log in into f secure

forgotton usernam and password both to log in into f secure

Tried to contact support very long que,tried other options too no go.

I got F secure subscription from Virgin media after filling the registration form I have downloaded the security for 1 pc but when I tried to do it on other one I was not able to remember the login details

The forgot password option doen't work for me because I have forgottton the username as well.

 

 

Honored Contributor
Blackcat
Posts: 491
Registered: ‎28-03-2013

Re: forgotton usernam and password both to log in into f secure

Look at the beginning of the video "How do I install F-Secure Safe" in the list shown; 

 

http://help.virginmedia.com/system/selfservice.controller?CMD=BROWSE_TOPIC&EXPANDED_TOPIC_TREE_NODES...

 

There are clickable window boxes for forgotten username and password.

F-Secure Product Expert
IvanD
Posts: 31
Registered: ‎06-09-2013

Re: forgotton usernam and password both to log in into f secure

Hi, 

 

Please open a ticket with the support team providing them the following information:

 

Login Name
Possibilities of E-Mail Addresses you might have registered

 

Thank you

Regards,
Ivan

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