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Frequent Visitor
den1988
Posts: 2
Registered: ‎16-07-2012
Accepted Solution

Forgot my F- secure mobile security code for Nokia 500

[ Edited ]

Dear sir,

 

I had forgotten my f secure mobile security code and had replaced the sim in my phone and now its locked. I have raised a ticket.

 

Number: 1-517912008

Created: 2012-07-16 10:09:35 AM

 

My contact number is +91 XXXXXXXXXX

Alt no.:+91 XXXXXXXXXX

 

Please help me out... Urgent..

 

Thanks

Dennis Mathew

India

 

 

Edited: Phone number removed, privacy protection.

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F-Secure Product Expert
Hailan
Posts: 40
Registered: ‎14-02-2012

Re: Forgot my F- secure mobile security code for Nokia 500

[ Edited ]

Hi Mr. Dennis,

 

I have taken ownership of your case and have replied to you via email.

 

Best Regards,

 

Hailan

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Frequent Advisor
celavey
Posts: 38
Registered: ‎29-02-2012

Re: Forgot my F- secure mobile security code for Nokia 500

Should I request for a support ticket for this type of problem? Or is there a way to fix it on our end?

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Frequent Visitor
den1988
Posts: 2
Registered: ‎16-07-2012

Re: Forgot my F- secure mobile security code for Nokia 500

Thanks celavey, the issue is fixed. Thank you for the quick response..
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F-Secure Product Expert
Jayson
Posts: 579
Registered: ‎30-05-2011

Re: Forgot my F- secure mobile security code for Nokia 500

Hi celavey,

If you have lost or forgot the F-Secure Anti-Theft Security Code for your mobile phone,

1. You may refer the post below to reset security code by Trusted Number:
http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

2. kindly contact our support here:

http://www.f-secure.com/en/web/home_global/support/contact

- Security Code reset have to be handled outside of the F-Secure Community.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Occasional Visitor
kensi
Posts: 1
Registered: ‎18-07-2012

Re: Forgot my F- secure mobile security code for Nokia N8

[ Edited ]

Hi i can't seem to unlock my phone password for f secure. how do i reset my password im using a nokia n8

 

contact no is +XXXXXXXXXX

 

Regards

Kensi

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Community Manager
Community Manager
Ben
Posts: 563
Registered: ‎30-05-2011

Re: Forgot my F- secure mobile security code for Nokia N8

Hello Kensi,

 

I edited your post in order to protect your personnal information.

Concerning your request please refer to Jayson post above.

 

Thank you

Best Regards

-Ben

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Occasional Visitor
rami
Posts: 1
Registered: ‎30-08-2012

Re: Forgot my F- secure mobile security code for Nokia 500

i forgeted my security code for my mobile nokia 500 please help to reset it

 

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F-Secure Product Expert
Gary
Posts: 70
Registered: ‎23-03-2012

Re: Forgot my F- secure mobile security code for Nokia 500

Hi Rami,

 

Kindly refer to Jayson post above on how to reset the F-Secure Mobile Security code for your Nokia phone.

 

Best regards,

Gary

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Occasional Visitor
iMPiMP
Posts: 1
Registered: ‎03-09-2012

Re: Forgot my F- secure mobile security code for Nokia 500

hello everyone, my phone is Nokia E7-00..i changed my sim card, maintain my number n service provider tho..i forgot my password, tried using the trusted number but nothing happen..i dont know what to do..and this thing dont have service to send my password to my email?? i need my precious data in my phone, formatting at nokia center or by F-Secure will not be tolerated..please guide me, tq.

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Accepted Solution [ by Hailan ]

Hi Mr. Dennis,

 

I have taken ownership of your case and have replied to you via email.

 

Best Regards,

 

Hailan

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