14-05-2013 03:55 PM
F-Secure's proprietary update validation mechanism will expire and hotfixes are required to ensure that affected products continue receiving updates after Monday, May 27th 2013. Installation of the hotfixes are mandatory to ensure that products receive and install new incoming updates and continue working normally in the following scenarios.
Impact: Affected products that are installed AFTER the old signing mechanism has expired will be unable to validate and install some or all updates downloaded from F-Secure.
The affected product versions are:
- F-Secure Client Security 9.x
- F-Secure Anti-Virus for Workstations 9.x
- F-Secure Anti-Virus for Windows Servers 9.x
- F-Secure Anti-Virus for Citrix Servers 9.x
- F-Secure Protection Service for Business 9.x
Note: Affected products that were installed and receiving updates PRIOR to the expiration date will continue to work normally without user action.
Note: Protection Service for Business 9.x hotfix is delivered through channel update and should not require further activities from the user. Other products require an administrator to apply the hotfix.
Note: Restart is not required after installing this hotfix.
More details from Support News.
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15-05-2013 01:36 PM
Do I understand this correctly, for example:
If we have Client Security 9.31 and 9.32 installed before May 27th 2013, then no action will be necessary for those machines, they will continue working fine?
if we install CS 9.31 or 9.32 after May 27th 2013, then we will also need to apply the hotfix for the updates to work properly?
16-05-2013 10:10 AM - edited 16-05-2013 10:13 AM
The hotfix should only be necessary for NEW installations of the windows products after the specific proprietary update validation mechanism has expired. (after May 27th )
Existing setups and installations prior to that day should have already received the necessary engine updates over the automatic updates to continue working fine & without incident.
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21-05-2013 01:56 PM
Hot Fix states that it can be applied to versions 9.10 - 9.31.
So when installing cs 9.32 there is no need to install that hot fix?
22-05-2013 12:02 PM
Hotfix is applied to versions 9.10 - 9.31 of F-Secure Anti-Virus module, which is not directly related with product version.
The hotfix is needed for all new installed 9.x versions of corporate products. Note that for PSB products it comes automatically from the portal.
22-05-2013 01:46 PM
In the partners-only forum section I made a very damning comment about this hotfix issue yesterday but haven't received a reply. I must demand an urgent response to that entry!
Best regards, Tamas Feher, Hungary.
22-05-2013 02:19 PM
I'm not sure what forum are you talking about.
Could you, please, share the link to your comment?
Thanks in advance,
22-05-2013 02:30 PM
> I'm not sure what forum are you talking about.
> Could you, please, share the link to your comment?
I am talking about this one:
or F-Secure Partner Support SR ID: 1-565461191.
Sincerely: Tamas Feher, Hungary.